Who we are

Overview:

This Privacy Policy outlines how Raxeira (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website and services. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We collect personal information to provide and improve our services. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Credit card details and other payment methods.
  • Account Information: Username, password, and preferences.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and time spent on the site.

2. Use of Information

We use the collected information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including shipping and returns.
  • Customer Service: To respond to your inquiries, provide customer support, and improve our services.
  • Marketing: To send you promotional emails and offers that may interest you. You can opt out of these communications at any time.
  • Improvement: To analyze and improve our website, products, and services.
  • Security: To protect against and prevent fraud, unauthorized transactions, and other liabilities.

3. Information Sharing

We may share your personal information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Requirements: When required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Objection: Object to the processing of your personal information for direct marketing purposes.
  • Data Portability: Request the transfer of your personal information to another service provider.

To exercise these rights, please contact us at info@raxeira.net.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thank you for trusting Raxeira with your personal information. We are committed to protecting your privacy and ensuring a safe online experience.

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